Orientation
What you're trying to do, the deadline that actually matters, and the constraints you're working inside. You leave with a written view of what needs to happen and in what order — whether or not you engage us.
Process
Every engagement runs through the same five stages, whether it is one workstream or the whole operating stack.
What you're trying to do, the deadline that actually matters, and the constraints you're working inside. You leave with a written view of what needs to happen and in what order — whether or not you engage us.
Every workstream gets a named owner, a deliverable and a date. Fixed fee where the work is definable, retainer where it's ongoing. Any commission we'd receive is disclosed in the proposal.
Long-lead items start immediately — incorporation, bank application, property. They set the critical path; everything else sequences behind them. You get a live programme and one person who answers the phone.
We run the work and manage the third parties — banks, agents, landlords, contractors, vendors. Decisions that are yours come to you as options with a recommendation, not an open question.
At the end of a build you choose: we hand it over documented, or we keep running it. Either way you own the accounts, the data and the contracts. Nothing is registered in our name.
Ground rules
A named lead for the engagement and named owners per workstream, not a rota.
Anything that is yours to decide comes with options and a view, never as an open question.
Banks, agents, landlords, contractors and vendors are coordinated by us and held to the programme.
Everything is registered to your company. Exit is a documented handover, written into the terms.
Start here
The first conversation is a working session, not a sales call.